Closing the Patient Support Gap: How Ankr Health’s 4X Platform Transforms Oncology Care

Patient Stories: How MedTech Innovator alumni are transforming lives

At MedTech Innovator, we empower healthtech companies to bring groundbreaking solutions to patients in need. Our Patient Stories series highlights the real-world clinical impact of the companies we support—showcasing how their technologies are transforming patient care, improving outcomes, and advancing healthcare.

Despite pharmaceutical companies spending more than $5 billion each year on patient support programs, a staggering 97% of cancer patients never use them. The current system is reactive, fragmented, and disconnected, leaving patients to navigate serious side effects alone and oncologists struggling with incomplete information. As a result, nearly 1 in 5 patients stop life-saving treatment early due to unmanaged symptoms such as nausea, fatigue, and pain, costing lives and over $100 million per drug per year.

Ankr’s 4X platform is transforming that broken model into a proactive, connected, and scalable solution.

A New Standard in Cancer Support

Powered by GSEM4, the only clinically validated machine learning model for predicting and managing treatment side effects, and backed by a 24/7 support team, Ankr’s 4X platform delivers personalized care that adapts to each patient’s unique needs.
With 4X, patients are no longer left wondering if their symptoms are “normal.” Ankr predicts risks, delivers early warnings, and coordinates care across the entire oncology team, ensuring patients get the right help at the right time.

The result?

• Side effects reduced by 52%
• Patients stay on treatment 1.8 months longer
• Fewer ER visits and hospitalizations
• Faster clinical decision-making
• Improved patient trust, confidence, and satisfaction

Deborah’s Story: From Disconnected to Empowered

Meet Deborah, a 67-year-old woman in Los Angeles undergoing chemotherapy for metastatic breast cancer. After her second treatment cycle, Deborah began experiencing fatigue, nausea, and painful mouth sores. Not knowing whether her symptoms were typical or dangerous, she stayed silent, eventually missing her next appointment.
Her care team only discovered the issue days later, when her symptoms had significantly worsened.
That’s when Deborah was enrolled in Ankr’s 4X platform. Within days, everything changed.
She began receiving personalized alerts about side effects.
A real human support team responded to her symptom reports within minutes, not hours or days.
Her oncologist received automated, real-time summaries, allowing them to adjust her medications 1–2 weeks earlier than usual.
Most importantly, she was able to complete her full course of treatment with fewer complications.

“4X’s advanced warnings made me feel like my medical team was thinking about me every day. I was able to deal with most side effects with Ankr’s help. This one time the AI caught my worsening nausea and alerted my nurse before I even realized how bad things had gotten. It was like having a safety net around the clock.” — Deborah M., CA

Built for Scale. Designed for Impact.
Ankr’s 4X platform is more than just a digital tool, it’s an end-to-end ecosystem that seamlessly integrates into pharma workflows and clinical care models.
GSEM4 AI engine predicts and flags side effects before they escalate
24×7 care coordination ensures timely, human-centered intervention
Real-time reporting to oncologists supports earlier medication adjustments
Pharma-compliant protocols meet all safety, pharmacovigilance, and data privacy standards

The Future of Oncology Support

Ankr is closing the patient support gap not with more spending, but with smarter, faster, and more empathetic care. For pharmaceutical companies, that means better outcomes and less attrition. For clinicians, it means timely insights without extra burden. And for patients like Deborah, it means hope, confidence, and continuity in the most critical fight of their lives.
With Ankr’s 4X platform, we’re not just supporting patients, we’re standing beside them. Every step of the way.